Go Gonzalez BBQ (“we”, “us”) respects your privacy. This policy explains what personal information we collect through gonzalezbbq.ca, how we use it, and the choices you have.
Information we collect
- Orders: your name, email address, phone number, billing and shipping addresses, the products you purchase and any order notes.
- Contact form: your name, email address, optional phone number, subject and message.
- Newsletter: your email address and the date you subscribed.
- Technical data: your IP address (used to prevent spam and fraud) and a session cookie that keeps your shopping cart working.
How we use your information
- To process, ship and support your orders and to send order confirmations and status updates.
- To reply to your messages.
- To send our newsletter if you subscribed. Every newsletter email includes an unsubscribe link.
- To keep the website secure and prevent abuse.
Payments
If you pay by card, your payment is processed by our payment provider on its own secure page. We do not see or store your full card number.
Sharing
We do not sell your personal information. We share it only with service providers needed to run our store (for example, our web host, email provider, payment processor and shipping carrier) or when required by law.
Cookies
We use an essential session cookie to remember your cart and keep forms secure. If analytics are enabled, they are used only to understand how visitors use the site.
Retention and your rights
We keep order records as required for accounting and tax purposes. You may ask to access, correct or delete your personal information, or withdraw consent to marketing emails, by contacting us.
Contact us
Email info@gonzalezbbq.ca or call 519-358-3338.